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Polynesian Cultural Center · Est. 1963

Dining Services & Food Production Team

Service Excellence Rooted in Aloha

Our Hospitality Standards

Mea Hōʻokipa

welcome

Where Culture Meets Service Excellence

"As you grow in this department, embrace every experience as preparation for your future career and professional success."

Our department ensures quality, safety, and professionalism across every guest interaction — from the first greeting to the final bite.

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"Welcome to the heart of the house! I am so excited to see your talent in action. Let's create something beautiful together for our guests."

Misty Keanu

Director of Dining Services

OUR KULEANA

Purpose, Vision & Mission

OUR MOTTO

One 'Ohana Sharing Aloha

OUR VISION

To Spread Aloha Around the World

OUR MISSION

To share the cultures, diversity and spirit of Polynesia in a unique and uplifting way that blesses and inspires all who visit, while contributing to the educational development and growth of all employees.

I

Integrate Beliefs

We exemplify the Spirit of Aloha by living the values taught by Jesus Christ, as reflected in our cultural beliefs R.E.W.A.T.C.H.

M

Magnify Employees

Every PCC employee is given opportunities to engage, develop and grow based on their desire, performance and tenure.

U

Uplift Guests

Each guest experiences the very best of Aloha, 'Ohana, Polynesian culture, entertainment, food and fun.

A

Achive Excellence

We achieve excellence by making small, measurable improvements day-in, day-out.

LUAU DINING

Ali'i Luau

The heart of Hawaiian hospitality

The Ali'i Luau is our signature evening dining event, featuring traditional Polynesian cuisine, cultural performances, and warm island hospitality.

Three Exceptional Experiences

Our department operates two premier dining venues and a dedicated kitchen production facility, each delivering a distinct and memorable taste of Polynesia through exceptional culinary craftsmanship and authentic island-inspired flavors.

KITCHEN SUPPORT

Food Production

The art behind every service

Our production and support services encompass smoothie preparation, dishwashing, custodial operations, and runner systems, all working together to deliver quality, efficiency, and the spirit of Polynesian hospitality.

LS/FMS

Runners

Custodians

Dishwasher

Smoothie

OUR DINING VENUES

Lineman

Setter

Server

Smoothie Station

Scraper

Dessert & Gelato

Greeter & Scanner

Gateway DINING

Gateway Buffet

A world of flavors under one roof

Our largest dining venue offering an expansive international buffet where team coordination ensures every guest has an uplifting experience.

Greeter & Scanner

Server

Scraper

Setter AM & PM

Lineman Hot & Cold

Drinking Station

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